Craft Public House | Cary, NC
Full-Time | 50 Hours Per Week

Position Summary

Craft Public House is seeking an energetic, organized, and hospitality-driven Private Dining Manager to oversee every aspect of our private event business. This position is responsible for generating new business, coordinating event details, and flawlessly executing both on-site private dining events and off-site catering events while delivering an exceptional guest experience.

This is a hands-on leadership role that requires strong organizational skills, attention to detail, excellent communication, and the ability to thrive in a fast-paced restaurant environment. The Private Dining Manager will work closely with the culinary team, management, and event clients to ensure every event exceeds expectations.

This position requires 50 hours per week onsite and includes nights, weekends, and holidays based on business needs.

Essential Responsibilities

Sales & Business Development

• Generate new private dining and catering business through community outreach, networking, referrals, and relationship building.
• Respond promptly to all event inquiries via phone, email, social media, and website submissions.
• Conduct tours and consultations with prospective clients.
• Prepare proposals, contracts, banquet event orders (BEOs), and invoices.
• Maintain strong relationships with repeat clients and local businesses.
• Identify opportunities to increase catering and private event revenue.

Event Planning & Coordination

• Guide clients through the planning process from initial inquiry through event completion.
• Coordinate menus, room layouts, timelines, beverage selections, rentals, and special requests.
• Communicate event details clearly with kitchen and front-of-house teams.
• Create detailed Banquet Event Orders (BEOs) for every event.
• Ensure all deposits and final payments are collected according to company policies.

Event Execution

• Serve as the primary point of contact during private dining and off-site catering events.
• Oversee event setup, execution, and breakdown.
• Ensure food quality, presentation, timing, and service standards are consistently met.
• Resolve guest concerns professionally and efficiently.
• Lead event staff to ensure seamless execution and outstanding hospitality.

Administrative Responsibilities

• Maintain an organized event calendar.
• Track leads, bookings, sales, and event performance.
• Assist with marketing initiatives promoting private dining and catering services.
• Maintain accurate client records and event documentation.

Qualifications

• Minimum 2 years of restaurant, catering, or event management experience
• Previous hospitality sales experience required
• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Professional appearance and demeanor
• Self-motivated with strong attention to detail
• Ability to work independently while collaborating with multiple departments
• Proficiency with Microsoft Office and Google Workspace 
• Valid driver's license with a clean driving record
• Ability to drive a company catering van
• Ability to lift up to 50 pounds and assist with event setup and breakdown

Schedule Requirements

• Full-Time (50 hours per week)
• Onsite position
• Flexible availability required
• Evenings, weekends, and holidays are required based on event schedule
• Occasional early mornings for catering setup
• Extended hours may be required during peak event seasons

What We're Looking For

The ideal candidate thrives on creating memorable guest experiences, enjoys building relationships within the community, and takes pride in executing events with precision and professionalism. They are highly organized, proactive, adaptable, and passionate about hospitality.

Benefits

• Competitive salary
• Commission based on private event sales and performance
• Paid time off
• Healthcare available after 90 days
• 401(k) with employer matching available after 90 days
• Employee dining discounts
• Growth opportunities within Craft Public House
• Supportive, team-oriented work environment

If you enjoy turning celebrations into unforgettable experiences and have a passion for hospitality, we'd love to hear from you. Join the Craft Public House team and help us create exceptional events for every guest, every time.

About Us

Craft Public House is a locally owned, scratch-made restaurant and catering company based in Cary, NC, known for creative food, genuine hospitality, and exceptional service. 

The Role

We’re looking for a Food Truck Manager to lead daily operations for one of the most dynamic parts of our business. This is a hands-on, physically demanding leadership position for someone with culinary experience, great energy, and strong customer service skills. The Food Truck Manager oversees truck operations — from planning, prep, and inventory management to driving, setup, service, and maintenance.   

This role involves close coordination with our culinary and events teams to ensure each service runs smoothly, efficiently, and up to Craft’s high standards. The ideal candidate thrives in fast-paced environments, takes pride in quality and teamwork, and wants to help build and grow a successful mobile operation within an established, respected brand.

Key Responsibilities

• Operate and drive the food truck to scheduled events safely and efficiently
• Lead food truck operations: planning, prep coordination, setup, service, and breakdown
• Maintain truck inventory, cleanliness, and sanitation standards
• Deliver excellent food quality, presentation, and guest interaction
• Coordinate with our culinary, events, and management teams on prep, scheduling, and logistics
• Support a positive, team-driven culture on and off the truck

Requirements

• 2+ years of kitchen or food service leadership experience (truck/catering a plus)
• High-energy, reliable, and guest-focused
• Valid driver’s license with clean driving record
• Flexible schedule — must be available evenings, weekends, and variable hours
• Variable schedule – hours will vary from week to week (30 to 50+)
• Ability to lift 50+ lbs and work outdoors in varying conditions
• Ability to bend, stoop, reach, and work in close quarters 

Compensation & Benefits

• $20/hour + tips
• Guaranteed 30 hours minimum per week (anticipated 40 to 45 average hours)
• Health, dental, and vision coverage available after 90 days
• 401(k) matching available after 90 days
• Opportunities for growth as our business evolves

Now Hiring: Professional Restaurant Manager
Lead. Inspire. Elevate.

Location: Cary, NC
Compensation: $60,000–$70,000 annually + bonus potential, benefits, and long-term growth opportunities
Position Type: Full-time, salaried
Experience Required:
5+ years in a senior leadership role as an impact player for a high-volume, full-service restaurant, restaurant group, or multi-unit operation

We're looking for a seasoned hospitality professional to join our leadership team and help shape the next evolution of our brand. This is not an entry-level management position — it’s a high-impact operational role with the opportunity to lead initiatives, mentor teams, and influence the future of the company alongside ownership and senior leadership.

What We’re Looking For:

• A hands-on leader who leads from the front and earns respect through action
• Someone with uncompromising standards who believes hospitality is a craft
• A culture-builder who knows how to unite a team and drive performance
• A sharp operator who understands every layer of the business — from financials to facilities to floor service
• A humble professional who is still eager to learn, grow, and evolve with us
• A proven mentor with a track record of developing leaders from within
• A genuine passion for food, hospitality, and team development

You’ll Be Responsible For:

• Supporting day-to-day operations while collaborating with the leadership team
• Improving accountability systems, team performance, and service consistency
• Training, coaching, and developing management and hourly team members
• Executing brand standards, SOPs, and high-level guest experiences
• Playing a critical role in strategic initiatives and long-term growth plans

Bonus Points If You Have:

• Experience in both FOH & BOH operations
• Background in catering, banquets, large-scale events, or food truck operations
• A strong interest in growth-stage brands or emerging restaurant groups
• Experience in marketing or brand development
• Tech-savvy with comfort using modern systems and tools
• A desire to shape systems and be part of something bigger than yourself

Why This Role is Different:
We’re not hiring just to fill a shift — we’re looking for a leader with the potential to make a lasting impact. You’ll be walking into a restaurant with a rich history, a loyal guest base, and a strong team that’s poised for growth.

The right candidate will find mentorship, autonomy, and meaningful opportunity here — and will play a central role in helping us level up across the board.

To Apply:
Please include a copy of your resume and a short note telling us what leadership means to you.